Returns
No change of mind refund
Pakenham Toys does not give a refund or replacement if a customer simply changes their mind about a product.
Under the Australian Consumer Law, the customer is only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees. If the purchased item is faulty we offer a replacement or money back
Exchange or credit note - Credit note is valid for 6 months
https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund